We help you make well considered decisions. Because we assign an Account Manager and a Project Coordinator we monitor your process intensively and, in turn, you can closely monitor our process. Apart from providing a service that is closely linked to the client's operations, our project approach delivers targeted advice for major and minor questions.
The Account Manager regularly visits your company to create an inventory of your needs and comments. This allows us and our customers to think strategically together. The account manager also makes the project quotations and he or she arranges the general commercial agreements.
The Project Coordinator keeps you informed from day to day developments on the status of all projects; for example, information regarding delivery terms, reporting, terms for storage and detailed technical information.
At the sample reception department the matching between the samples and the analysis order takes place. The personnel of this department also take care for the storage of the samples.